Exchange Policy

We accept a exchange only during the following situations:

• The original package must be retained
• Items must be unused
• If the items are damaged during delivery or if it does not meet the specification as per the order. 

Note: We have clearly mentioned sizes please check before buying

We do not accept returns if there are issues with sizes

Please Whatsapp us on 9400302552.  for quick support

Process :

Your purchased items must be in its original unused condition to be eligible for an exchange. Items received by the customer to be returned to our dispatch center within 7 days of the date of receipt of goods.

 Please write an email with your order number & reason for exchange to 9400302552

 Upon receiving an acknowledgment from Shrama home products,kindly courier it to the below mentioned address & send us an email with the tracking details or WhatsApp us on 9400302552

• Once we receive the goods & verifying the condition, we’ll send you a Discount Coupon Code for the value of the item(s).
• This Discount Coupon Code can be utilized against any future purchase from our website, either immediately or within 30days from the date of a credit note.
• Please email us the credit note ahead of making your future purchase.

NOTE: As per our policies we do not serve CASH REFUNDS for the items purchased & we allow customer to buy other product in the place of unsatisfied returned products

If Customer still insists on cash refunds please allow us 3 to 4 weeks of time to process your refund